Consign With Us
We would love to have you consign with us! Below you will find answers to our most frequently asked questions. Call 703.567.7815 or email us at email@example.com with any questions about consignment. Appointments are necessary, even for existing consignors.
What Can I Consign?
We accept current women’s clothing, handbags, shoes and accessories less than two years old. Items must be in like-new condition, clean, free of stains and damage and in current season (see our Consign Calendar page for general guidelines on seasons). Our best-sellers include high end handbags, shoes, and accessories by Chanel, Céline, Hermés, Louis Vuitton, Christian Louboutin, Gucci, Fendi, YSL, and Prada, as well as pieces by Faithfull the Brand, Tory Burch, Milly, Marc Jacobs, Rag and Bone, Kate Spade and other brands sold at high end boutiques and stores. To keep our clients happy and our store looking its best, we are very selective in what we take at your appointment. Please see the Brands We Accept section for the full list of brands we prefer. See our Consignment Calendar for what types of items we consign when. In general, we consign Winter late October-December, Spring in January-April, Summer in May-July, Autumn in August-October.
When can I Consign?
All consignors must make an initial appointment to consign. Please call during business hours or email anytime to schedule an appointment time.
You may also schedule an in-home consignment pick-up. There is no fee for this service. If you’d like to combine this visit with a ‘closet audit’ (we help you cull and organize items), let us know! Call or email us for details and to schedule a time for an in-home pick up.
To expedite processing time for consigning, please fill out a Consignment Detail Form before you arrive. This is not required but is recommended. You may also fill out the Consignment Agreement ahead of time or complete in the shop. We must have a signed agreement before we can accept your items.
At your initial consignment, we will set up an account for you in our program, where you will be able to log in and see your consigned items, date sold, marked down, payments due to you, and more.
After your initial consignment, you may “Drop & Run.” Once we have reviewed your items, you will be able to check your online account to see which items we accepted (allow 36 hours for this process). Any items we are not able to use will be available for you to pick up within 4 days or leave with the store to donate. Due to space limitations and the volume of consignments we receive, we cannot keep Drop and Run items for more than 4 days.
Can I Ship My Items To Agents In Style?
Yes! We receive shipments from New York, LA, San Francisco, Chicago and all over the country regularly! If you need to ship your items to us, please email us a brief description of what you plan to consign (firstname.lastname@example.org) or call us to discuss the items beforehand.
Our customer service team will get back to you within 48 hours and can assist you further. Please fill out a Consignment Detail Form to send with your shipment. If you are a first time consignor, you will also need to fill out and return a signed Consignment Agreement. If there are items that we receive and cannot accept (due to our stock, stains, damage, style or odors), we will donate them to a local non-profit on your behalf.
How Long Does It Take?
Only about 15 minutes! At your initial consignment, we have you complete the Consignment Detail Form and the Consignment Contract if you have not done so already. You will then be free to look around/shop the store while we look through your items. We will decide which items we think will sell at our store and return any “no thank you” items to you at that time.
At your appointment, we will set up an account for you in our program. Once we have priced your items, you will be able to log in to your private account and see your consigned items, date sold, marked down, payments due to you, and more. Pricing items can take 2-4 days, depending on the season and volume of consignments. We put new items on the floor as space becomes available on the racks, and we do not start your 90 day-cycle until your items are available to our customers.
How Does Consignment Work?
Agents In Style operates on a 50/50* 90-day consignment agreement. When items sell, you receive half of their selling price in your account. If an item hasn’t sold within its first 60 days it is reduced by 40% in price. If any item has not sold after 90 days it will expire, and become property Agents In Style and will be sold or donated.
Your online consignment account allows to see what items have sold, and at what price. You will see what items you have that are near the 90-day expiration date, and it is your responsibility to pick up those items on or before the 90 day expiration date. Un-retrieved expired items will be sold or donated at our discretion and not credited to your account. This policy ensures regular turnover, competitive prices and the best shopping and consigning experience for our customers and clients.
As noted in our agreement, it is your responsibility to keep track of your expiration dates. We are unable to credit your account for items sold or donated after they have expired.
*The 50/50 split is standard, but some luxury items such as leather goods (usually $500 or more) may be given a higher split to the consignor.
Why the “no thank yous” on my fabulous items?!
We are a small shop, and space is limited. We must limit ourselves to our mission of high-end luxury items that are less than two years old and in excellent condition. We also must limit ourselves to types of items – thus while your item may fit the current and chic category, we may not be able to include it in our collection. Also, while popular and perfectly lovely clothing, we do not carry the more readily available labels such as Ann Taylor, Chico’s, Jones New York, etc. We have fine tuned our selection process to presenting carefully curated pieces that passes a unique cross between good quality, style, and imagination.
The best part – making money on your consigned items!
Your online account allows you to check your balance at any time. In general, we pay out consignors who are owed more than $50 every two weeks. If you would like payment before the regular payment schedule, email us and we will prepare a check for you either to be picked up or mailed (specify your preference). We can also send money via Paypal or Venmo. Of course, you may use your balance as store credit at any time.
How are my items priced?
Agents In Style is truly your partner in style, and is up on the latest brands, pricing, and what our customers are looking for! We price items on a case by case basis at approximately 1/3 of their retail value,* taking into account item style, condition (items new with tags, unworn and/or from our best selling designers are priced higher), name brand, past in-store popularity (popular items are priced higher), etc.
If you have a price in mind for any item, please let us know during your appointment or include a note on your Consignment Detail Form before you arrive. This is especially important for higher-end leather goods. If you are unhappy with a price you see in your account, please respond via email or phone right away regarding an adjustment. We are always happy to discuss pricing requests and, in most cases, make adjustments accordingly.
*Our goal is always for our consignors to be as successful as possible so we strive to price items where they are most likely to sell, and to sell before the item is reduced in price. We keep data on the price points at which different items and designers sell, and we also do research to see what similar items are selling for at other online consignment stores. This can be higher than or less than 1/3 of an item’s retail price. This is especially true for higher-priced ($500 or more) luxury leather goods.
What Season Are You Taking?
See our Consignment Calendar for what types of items we consign when. In general, we consign Winter late October-December, Spring in January-April, Summer in May-July, Autumn in August-October.
What About Theft & Unpredicted Damage?
Shoplifting is an unfortunate and disappointing reality in the retail world. We are careful, trustworthy, and equipped with security cameras. Despite our best efforts, THEFT STILL OCCURS. Additionally, items may be damaged when customers try them on. We are not liable for fire, theft, or unpredicted damage. All merchandise is left at your own risk. By signing our contract and leaving your items in our possession, you are agreeing that Agents In Style will not credit your account for missing or accidentally damaged items.